The Daisy Chain Store

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products (furniture), and some products cannot be shipped to international destinations.

Local customers have the option at Check Out to collect their items from the store.  Shipping within the UK is by Royal Mail 1st Class Recorded charged at £3.50 per order or orders over £75 are FREE, if you require your item to be shipped by Royal Mail Special Delivery for the next day please select this option it is charged at £6.50 .  Shipping within Europe is £10 and the rest of the world is £14.

Returns Policy

You may return most new, unopened items within 14 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Every effort will be made to ship your products at the earliest possible opportunity and we tell our customers to expect receipt of their goods within 7 days inside the United Kingdom . Although this is what we state in our small print, the reality is that the time taken to receive our goods is often considerably shorter. Customers in the UK can receive their orders within 48 hours.